Jack in the box Reviews

Based on 6 customer reviews and online research, jackinthebox.com has a consumer rating of 2.7 out of 5 stars, indicating that most customers are generally satisfied with Jack in the box.

2.7 / 5.0

6 Reviews

5 Stars(2)

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4 Stars(0)

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3 Stars(1)

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2 Stars(0)

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1 Star(3)

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How would you rate Jack in the box?

Customer Reviews (6)

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Maxine Dean
Posted on 03/04/2021
At 500 S Illinois St Jack in the box

At 500 S Illinois St, Belleville IL jack in the box location, this happened to me:
I ordered a buttery Jack sandwich, which I didn't eat right away because I was driving. I go to eat my sandwich and there is no bacon or meat on my sandwich,  the only thing I requested extra were sauteed onions. I drove back to have my order fixed and to complain, the manager returns with my order, I ask and I  quote can I  have a  free desert or something with my order because I don't see how you didn't put the burger meat and bacon on my sandwich and I had to drive all the way back here to have it fixed. He says to me he is not authorized to do that, I ask is there no manager on staff tonight? He says he is the manager and goes on that he will not be giving me anything,  at all and that I  was rude, I said I was not rude I simply asked, I continued as he argues over me asking him for his name which he would not provide, he then goes on and says I'm holding up the line, I said that's ok, I'll just call corporate, he tells me back I'm calling them too, I'm calling the police you're holding up the line. I said that’s ok, you don't have to worry about me coming back and yes I'm calling corporate and I proceeded to leave.

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Terrance Bennett
Posted on 12/03/2020
I have been trying to call and place…

I have been trying to call and place and order , but jack in the box doesn't answer the phone. I watched several cars go thru drive thru. I'm sitting at my hotel seeing customer after customer go thru drive thru and I can't order a pick-up. Never come here again, extremely disappointed watching ppl inside ignore you.

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Karl Hale
Posted on 09/02/2020
Jack in the Box is my go to

Jack in the Box is my go to. Very nice and quick service. Above all they keep clean always!

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Landon Hale
Posted on 07/20/2020
Great experience @ JIB!!

My family an I had lunch @ the JIB store # 8140. The employee that served us was Great!!! His name is Sean. He was very nice to all of us, even joked with my grand kids. He made our visit less stressful. We hope to see him @ that store next time we go in. Your company need's more employee's just like him. Very nice young man!!!!!!!!!!!

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Norman Rose
Posted on 07/02/2020
They made a fraud transaction from my…

They made a fraud transaction from my credit card!
I’m currently in an overseas country and I’ve got a notification from my bank says that Jack in the Box company charged $27.46 of my credit card that’s why they blocked my card! Now I have to wait for a new card and I have to find a way to deliver it to where I am now! It’s totally pain in the a**! I ask everyone to stay away from these thieves!

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Liam Jenkins
Posted on 05/22/2020
they have run out of diet cokes and fish sandwiches. and closed on sunday at a weard time.

ok today I got to jack in the box drive up and they were open. last week Sunday they were closed but there was no sign taped up in drive up . it was only about 330pm . which I find out today they are close a few weekend like that. so I then continue to order. and I order the fish deluxe sandwich. and diet cokes. which then they say they are out of diet cokes. :( . then I say tea instead. then when I get to the front the cashier tells me sorry I just found out were have run out of fish sandwiches. :( which I then order something else. the cashier was very very nice . I'm hoping the next time I go in they have fish sandwiches and diet cokes.

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